Question 1

How do I capture a fingerprint or print at home?

Accepted Answer

We post you a free Print Taking Kit: an ink pad for a fingerprint, soft moulding putty for a hand, foot or paw print, and simple instructions. You take the print at home at your own pace, then return it in the prepaid envelope. No special skill is required.

Question 2

Can you make memorial jewellery from ashes?

Accepted Answer

Yes. Our Lockets, Ashes and Memorial range seals a small amount of a loved one's ashes inside hallmarked gold or silver. We handle every memorial order with the greatest care, and we guide you through every step.

Question 3

What metals and hallmarks do you use?

Accepted Answer

Every piece is solid sterling silver, 9ct yellow gold, or 9ct rose gold, fully hallmarked. Each keepsake is handcrafted and finished by our makers in Liverpool, England, and made to last for generations.

Question 4

How long does it take and what does delivery cost?

Accepted Answer

Pieces are made to order, usually within two to three weeks of receiving your print. There is an option to pay additional for an express 3 or 5 day service. UK delivery is free, tracked and insured. Every order also includes a free Print Taking Kit.

Question 5

Whose prints can I use?

Accepted Answer

A fingerprint, handprint, footprint, paw print or a few words of handwriting, from anyone you love, in celebration or in memory. A first baby, a wedding signature, a beloved pet, a final goodbye. We make pieces for a first footprint, for a wedding, for a goodbye, and for everything in between.

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