Recollections will collect information you supplied via this Website, such information may include your name, postal address, e-mail address, telephone number; Recollections gather this information in order to respond to your enquiry. Information provided to us is subject to confidentiality and will not be disclosed without your prior consent to any third party, other than to any employee of the company for the purpose of providing you with the service you require, or to comply with any applicable laws or lawful government and/or regulatory requests. Where you have consented when providing us with your details, Recollections may deliver to you information in which you may be interested. If you change your mind about receiving this information in the future, please let us know. You can check the information we hold or ask us to amend any inaccuracies in the information that we hold or request its removal by writing to us or contacting us at the below address. We will take the necessary action within the time limits provided for under the Act. We may charge you an administration fee for complying with your request. This may vary but at present the maximum amount we would charge is £10.00 plus VAT. We also reserve the right to use reasonable measures to check your identity before any information will be disclosed to you.
Updating your details
If any of the information that you have provided to Recollections changes, for example if you change your name or e-mail address, please let us know the correct details to the contact details below.
How to contact Recollections
Whilst Recollections takes all reasonable steps to ensure the protection of personal information obtained by us, we cannot guarantee the security of any information sent to us on-line as the internet is not a secure medium and should not be used to send confidential or sensitive information.
RECOLLECTIONS HEREBY EXPRESSLY DISCLAIMS ALL LIABILITY WHATSOEVER (INCLUDING LIABILITY FOR CONSEQUENTIAL LOSS OR LOSS OF PROFIT) HOWSOEVER ARISING FROM THE USE OF INFORMATION CONTAINED ON THIS WEBSITE WHETHER DUE TO INACCURACY, ERROR, OMISSION OR ANY OTHER CAUSE AND WHETHER ON THE PART OF RECOLLECTIONS OR ITS SERVANTS, AGENTS OR ANY OTHER PERSON.
Scan & Send Mobile App
Available for most Android devices, our Scan & Send app offers added convenience for customers to send prints to us electronically rather than via Royal Mail. All prints are sent using secure file transfer methods and are encrypted in transit and at rest on Recollections' servers. To ensure the prints can be matched to the order and we can successfully fulfil orders, we must store the following personal information about each print:
- First Name
- Last Name
No sensitive personal information is stored at any time. Prints are retained for a period of three years from receipt to facilitate easier reordering when required.
Copyright subsisting in the contents of this Website, including without limitation all trade marks, text, graphics and information, is owned by Recollections, save where expressly stated. Copying or reproduction of the whole or any part of this Website in any form, including electronic media, is expressly prohibited save that you may print or download to a local hard disk extracts for your own personal use, provided that you acknowledge Recollections as the source of the material.